From Six Sigma to Re-Inventing Quality - Webinar By MentorHealth
Submitted By: mentorhealth
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Overview: Understanding Six Sigma variation, the causes of variation, and why it takes about 10 years to implement a six sigma program is the key to understanding there is more to quality than the traditional quality. This webinar covers elegant techniques and management methods for achieving Zero Defects for adverse events and using innovation to lower the costs. The webinar will also cover how to use the traditional DMAIC tool efficiently with Deming's theory of profound knowledge and Crosby's model of "quality is free."
Dev Raheja, MS,CSP, A respected and sought out expert on hospital safety, author of Safer Hospital Care: Strategies for Continuous Innovation draws on his 25 years of experience as a risk management and quality assurance consultant to provide hospital stakeholders with a systematic way to learn the science of safe care. He teaches “Quality Improvement Methods in Healthcare” for the BBA program in Healthcare Management at Florida Tech University. He has written over 20 articles on healthcare quality and safety, and is a member of the American College of Healthcare Executives.
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