Required escalation(email) to be introduced in the portal

Hi All,

I want escalations mails to be sent to higher authorities after the specified duration has been exceeded.
Eg: If a client has a task to be performed in 2 hours and if it is with him for more than that then a escalation mail should be sent to his supervisor.
I am using java and oracle as my database. My server is Unix server.

Can anyone tell me how this can be done which will continuously monitor my system and send the notifications as and when needed.

I already have implemented sending mail through my system on particular events such as button click, etc.

Please can anyone help me.

Sign In or Register to comment.

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Categories