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I am a Data recovery expert and providing solution for MS Exchange server, Lotus Notes, MS Entourage Database and MS Outlook. I would like to keep update the readers of this blog about Exchange Server Recovery, Lotus Notes Recovery and Exchange BKF recovery techniques.

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Posted on Sunday, March 14, 2010 at 11:11 PM

Troubleshooting Event Ids 9518, 9175, and 454 at MS Exchange Startup


The Event Ids in Microsoft Exchange Server form most important parts of system diagnosis. These cryptic error messages allow the user to diagnose the logging problems. While there are various reasons for the occurrence of these event id, the most important is the corruption in the 'Information Store'. For easy resolution of any event id, the user can restore the database from an updated backup. However in case of absence of an updated backup, the user requires a powerful Exchange Server Repair software to repair the database.

As a practical case, your server locks up for no reason and when you reboot, the MS Exchange 2003 does not start. On viewing the event log, you view a series of event ids:

“Event Type: Error Event Source: MSExchangeIS Event Category: General Event ID: 9518 Date: 6/7/2005 Time: 5:56:43 PM User: N/A Computer: CRC2K3 Description: Error Log file is corrupt starting Storage Group /DC=local/DC=cr/CN=Configuration/CN=Services/CN=Microsoft Exchange/CN=CityRealtyMail/CN=Administrative Groups/CN=First Administrative Group/CN=Servers/CN=CRC2K3/CN=InformationStore/CN=First Storage Group on the Microsoft Exchange Information Store. Storage Group - Initialization of Jet failed.

Event Type: Error Event Source: MSExchangeSA Event Category: MAPI Session Event ID: 9175 Date: 6/7/2005 Time: 6:07:09 PM User: N/A Computer: CRC2K3 Description: The MAPI call 'OpenMsgStore' failed with the following error: The Microsoft Exchange Server computer is not available. Either there are network problems or the Microsoft Exchange Server computer is down for maintenance. The MAPI provider failed. Microsoft Exchange Server Information Store ID no: 8004011d-0526-00000000

Event Type: Error Event Source: ESE Event Category: Logging/Recovery Event ID: 454 Date: 6/7/2005 Time: 5:56:43 PM User: N/A Computer: CRC2K3 Description: Information Store (448) First Storage Group: Database recovery/restore failed with unexpected error -501.”

Next, when you try to mount the 'Mailbox' or 'Public Folder', you encounter the below error message: “The database files in this store are corrupted”

Cause: The cause for the occurrence of the above error message is corruption of Exchange Server database.

Resolution:

To resolve the above error message and to repair the Exchange Server database, you have to use an effective Exchange Server Repair application. Such Exchange Repair Software employ extensive scanning techniques to repair and restore corrupt Exchange Server database.

Exchange Repair is an answer to all logically corrupted Exchange Server databases. With recovery of deleted mailboxes, the MS Exchange Repair application repairs databases created in Exchange Server 5.5, 2000, 2003, and 2007. The repaired EDB file is saved in a .pst file format.
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