Among other reasons, one of the most common reasons that can prevent an Outlook user from sending and receiving e-mails is Exchange Server database corruption. In such circumstances, the Exchange administrator should immediately restore the database from last available backup, failing which raise the requirements of using suitable
Exchange Recovery utilities.
For better illustration, consider a case of a Microsoft Outlook user who tries to send or receive an e-mail message and Outlook is configured to use Microsoft Exchange Server. When he/she tries to do so, one of the below mentioned error messages is received:
“Task 'Microsoft Exchange Server' reported error (0x8004011B): 'Unknown error 0x8004011B”
As a result of this error message, Outlook user can no longer send or receive more e-mails.
Explanation
The above issue is most likely to occur in any of the following situations:
1.You have installed Microsoft Outlook 2003 on Exchange 2003 Server or domain controller
2.Microsoft Outlook profile is damaged
3.An antivirus software or firewall is running that has prevented the connection of Microsoft Outlook and Microsoft Exchange Server
4.Corrupted Exchange Server database
User Action
If you encounter the stated problem, you should consider implementing the following measures:
1.Modify the security settings if Microsoft Outlook 2003 installation in Exchange 2003 Server or domain controller is the issue. For this, change the security settings from 'log on network security' to 'Kerberos'.
2.If Outlook profile is corrupted, you can recreate the profile and delete the affected one
3.You should check the compatibility of your antivirus software with Microsoft Outlook 2003 and Microsoft Exchange Server 2003. Also, you can disable all antivirus programs running at server and client ends. In case of firewall issues, you might need to enable static port mapping.
4.In case of Exchange database corruption problem, run Eseutil and Isinteg utilities after taking a complete backup. If this doesn't help, you need to use a third-party Exchange Recovery Tool. Running an Exchange Server Recovery software can help you extract database content in a readable format.
Stellar Phoenix Mailbox Exchange Recovery is a comprehensive utility designed to repair corrupted Exchange database and restore its mailboxes as individual *.pst files. This Exchange Recovery Tool supports MS Exchange Server 2007, 2003, 2000, and 5.5 and is also competent in restoring deleted mailboxes. The tool is compatible with Windows 7, Vista, XP, 2003, and 2000.
