The public folders in Microsoft Exchange are used for sharing access and facilitate in collecting, organizing, and sharing information with other contacts in your organization. These are well structured and stored in databases. Also, you can replicate them between the Exchange servers. However, some times you are not able to mount the public folder store. It could happen because of several reasons such as abrupt shutdown, Exchange transaction log file corruption, hardware problems, etc. You should perform certain methods to resolve the issue. However, if you are not able to address the situation then you should use a third-party Exchange recovery software to perform
Exchange recovery.
Consider a scenario wherein you work on MS Exchange Server 2003 Enterprise Edition. One day, you attempt to mount on the Exchange public folder store but unable to do so. An error message is displayed, that is:
“An internal processing error has occurred. Try restarting the Exchange System Manager or the Microsoft Exchange Information Store service, or both.
ID no: c1041724
Exchange System Manager”
When you check the Application event log, the following event ID message would be displayed:
“Source: MSExchangeIS
Event ID: 9519
Type: Error
Computer: Exchange
Error 0x8004010f starting database "First Storage Group\Public Information Store (Exchange)" on the Microsoft Exchange Information Store. For more information, click http://search.support.microsoft.com/search/?adv=1.”
Cause:
This error has caused because the 0x8004010f error (ecNotFound-MAPI_E_NOT_FOUND) is listed in the 9519 event ID. There are two reasons for this situation:
1.The first Exchange Server was deleted. Because of this, the corresponding public folder store moves to the LostAndFound container.
2.The old public store or the whole server is moved to the LostAndFound container.
Resolution:
To resolve this situation, you should perform either of the following methods:
1.Use Active Directory Users and Computers to delete the public folder store (ExchangeOld) from the LostAndFound container.
2.Use ADSI Edit to delete the public folder store (ExchangeOld) from the LostAndFound container.
While performing the aforementioned methods, you should ensure that the Default Public Store is addressing to an existing public folder store. The problem should be resolved using these methods. However, if the issue is not addressed then you should use a third-party Exchange Server recovery software to do the needful.
Stellar Phoenix Mailbox Exchange Recovery is a Microsoft Exchange recovery software that enables the corrupted or inaccessible mailboxes. It is able to extract the mailbox data into separate PST files from MS Exchange Server 5.5, 2000, 2003, and 2007. This Exchange recovery tool is able to recover various components such as emails, contacts, meeting notes, tasks, journals, etc. In addition, this tool preserves the formatting of the RTF and HTML messages. It is compatible with Windows 7, Vista, Server 2003, XP, and Server 2000.
