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Exchange Server Recovery | PST Recovery

Stellar’s Email Recovery Solutions encompasses a wide range of software for almost any data loss situation ranging from accidental deletion...

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I am a Data recovery expert and providing solution for MS Exchange server, Lotus Notes, MS Entourage Database and MS Outlook. I would like to keep update the readers of this blog about Exchange Server Recovery, Lotus Notes Recovery and Exchange BKF recovery techniques.

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Posted on Saturday, October 30, 2010 at 12:03 AM

Tips to Solve 'The database will be unable to restore' Error in Exchange Server

Microsoft Exchange Server may sometimes report errors when an Exchange-aware backup is running. Not always, but database corruption is the most common reason for a backup failure. You can analyze the exact cause of the problem by the event ID and related error description logging in the application log of Exchange Server. If this comes out to be database corruption, you then need to implement Exchange Server Recovery methods.

For example, consider the below event ID and backup failure error, which might occur post failure of a backup attempt.

Event ID: 217

Source: ESE

Type: Error

Category: Logging/Recovery

Description:

Error err_num During backup of a database location. The database will be unable to restore.

The symbolic name of the above error is 'BACKUP_ERROR_FOR_ONE_DATABASE'.

Cause

To know the root cause of the given problem, you should check the err_num in description section of the above event. Common reasons for backup failure are described underneath:...

Posted on Monday, August 30, 2010 at 11:40 PM

How to troubleshoot when you are unable to mount a damaged MS Exchange Server 2000 database

MS Exchange Server from Microsoft is the server side of the client-server product, which enables a system administrator to monitor and manage user mailboxes in the organization. It enables emailing, calendaring, supports both web- and mobile-based access. All such information is stored in an EDB (Exchange Database) database file, which can get corrupt and make all the vital information seem very susceptible. In such cases, you should try and find out the reason of EDB corruption and try to fix the problem. If you are unable to resolve the issue, then there is a serious need to look for Microsoft Exchange recovery software that will enable you to perform Exchange Server Recovery.

Let us take an example in which you are unable to mount MS Exchange Server 2000 database. The following error message is displayed in this regard: “The name of one of the database files in this store is invalid. ID no.: c1041737...

Posted on Monday, July 12, 2010 at 1:33 AM

How to rectify Error c1041724 in MS Exchange Server 2000

Are you facing problems in accessing mailbox folders in MS Exchange Server 2000? Usually, such things happen when some internal settings for the mailbox store are not correctly set. Also, it may also be possible that the mailbox folder itself has got corrupted. Such corruption can occur due to various reasons such as abrupt or improper system shutdown, database header corruption, corruption of transaction log files, etc. In such cases, you should try to resolve the issue using appropriate corrective measures. In you are not able sort the issue, then you should use a third-party Exchange recovery software to repair MS Exchange Server mailbox store.

Consider a scenario wherein you are unable to mount an MS Exchange Server 2000 mailbox store using Microsoft Exchange System Manager. An error message is displayed, that is:

“An internal processing error has occurred. Try restarting the Exchange System Manager or the Microsoft Exchange Information Store service, or both. ID no: c1041724 Exchange System Manager”...

Posted on Thursday, July 08, 2010 at 12:42 AM

Resolving “Access to source database failed with Jet Error” in Exchange Server

Microsoft Exchange Server is a reliable and advanced solution to create a collaborative and messaging environment. It stores all the user mailboxes in Microsoft Exchange Server database (EDB file), which can be accessed using Microsoft Outlook Email client. You should regularly backup EDB file to prevent any sort of data loss situations, if database is damaged. However, under some circumstances, Exchange Server database can not be accessed after restoring from a backup. The database restores properly, but you encounter errors while trying to access it. This behavior leads to critical data loss and needs Exchange Server recovery to be sorted out. For instance, you may come across any of the following behaviors after restoring the Exchange Server database from current backup:

1.You manage to restore the EDB file, but it single. There is no catalog data or transaction log file...

Posted on Wednesday, June 30, 2010 at 1:41 AM

Recovering corrupted EDB file due to virus infections in Exchange Server 2007

Microsoft Exchange Server is an exchange server that is server-side of the client-server product. It stores all the information of emails, contacts, calendar entries in an EDB (Exchange Information Store Database) file. In addition, you can access Exchange Server using Windows-based mobile devices as well. Sometimes, you are unable to mount the Exchange Server because of EDB file corruption. The reasons that lead to EDB corruption are human errors, database header corruption, virus infections, oversized EDB file. In such cases, you should try to find the cause of corruption and perform appropriate operations to repair corrupt EDB file. If you are unable to do this, then you should use a third-party EDB recovery software to recover EDB file.

Consider a scenario wherein you are unable to mount the Exchange Store in Exchange Server 2007. An error message is displayed, that is:...

Posted on Thursday, June 24, 2010 at 9:32 PM

What Causes Hard Recovery Failure in Exchange Server?

In Microsoft Exchange Server, you must replay the log file after restoring your EDB (Exchange Server database) from an online backup. This process is known as Hard Recovery. It helps you to recover your Exchange Server database in case of database corruption or database failure. However, in some situations, the Exchange Server hard recovery fails and the database remains in inaccessible and unusable state. At this point, you need to repair and restore the corrupt database using advanced Exchange recovery tools. As a practical example of this problem, the hard recovery of Exchange Server with Eseutil /cc may fail and you come across the below error message: “Operation terminated with error -939523485 (Existing log file is not contiguous.) after 0.481 seconds.”

At the same time, you may see any of the following Events in the Application Event Log of Microsoft Exchange Server:

1.Event Type: Information...

Posted on Thursday, May 27, 2010 at 10:10 PM

Hard Recovery Fails After Restoring Exchange Server Database From Online Backup

In Microsoft Exchange Server, you are required to to perform hard recovery after restoring your database from an online backup. Hard recovery is a log replay process, which is similar to the soft recovery, however there are a few critical differences. If you do not complete the hard recovery process after restoring the database from backup, the restore process is not successful. In some situations, the hard recovery process fails and your database remains inaccessible even after restoring from an online backup. This behavior causes severe data loss and requires Exchange Recovery to be sorted out.

As a practical instance of this behavior, the hard recovery process may not complete successfully with eseutil /ff command after restoring Exchange Server database (EDB file) from online backup. Additionally, you receive underwritten error message:

"Operation terminated with error -939523485 (Existing log file is not contiguous.) after 0.481 seconds."...

Posted on Tuesday, May 25, 2010 at 11:31 PM

How to Recover Exchange Server Information Store in a Single Site ?

Exchange Server is the server side application from Microsoft to create a collaborative messaging environment. It is made of various components, and Exchange Server Information Store is a significant one among them. All the database components work together to perform required operations and keep Exchange Server up. However, there are several factors that can damage the Exchange Server components and may make it unusable. This behavior renders your Exchange Server database (EDB file) inaccessible and cause severe data loss. To recover lost data at this point, you must go for Exchange Recovery solutions, if a valid backup is not available.

When Exchange Server database corruption takes place, Exchange Server Information Store is the most commonly affected components. Microsoft Exchange Server Information Store comprise of the below four database files:

1.Priv1.edb 2.Pub1.edb 3.Priv1.stm 4.Pub1.stm ...

Posted on Tuesday, May 18, 2010 at 4:41 AM

Resolving A Transport database operation has encountered a fatal error. Error

When you install Microsoft Exchange Server 2007, a set of tasks is run to install few services. One of these services is Microsoft Exchange Transport Service, which is a network service responsible for SMTP and transport stack. At times, you observe that the service fails to start. Among other reasons, one root cause of this problem is corruption of ESE ( Extensible Storage Engine) database. This occurs when the corrupted database exists on Edge Transport Server or Hub Transport Server and has been serving as Content Filtering database or message queue database. This clearly means corruption and calls for actions to apply EDB Recovery solutions.

For more clarification of the issue, let's consider a problem when you attempt to start Microsoft Exchange Transport Service, but fail to do so. Further, on viewing the application log, you encounter the below event ID logging:

Event ID: 17003 Source: MSExchangeTransport Category: Storage...

Posted on Sunday, May 09, 2010 at 10:23 PM

Solve 'Task 'Microsoft Exchange Server' reported error (0x8004011B)' Error

Among other reasons, one of the most common reasons that can prevent an Outlook user from sending and receiving e-mails is Exchange Server database corruption. In such circumstances, the Exchange administrator should immediately restore the database from last available backup, failing which raise the requirements of using suitable Exchange Recovery utilities.

For better illustration, consider a case of a Microsoft Outlook user who tries to send or receive an e-mail message and Outlook is configured to use Microsoft Exchange Server. When he/she tries to do so, one of the below mentioned error messages is received:

“Task 'Microsoft Exchange Server' reported error (0x8004011B): 'Unknown error 0x8004011B”

As a result of this error message, Outlook user can no longer send or receive more e-mails.

Explanation

The above issue is most likely to occur in any of the following situations:...

Posted on Saturday, April 17, 2010 at 4:43 AM

Resolving Event 1148 with Rule Synchronization Error

A storage group in Microsoft Exchange Server Information Store contains one or more mailbox stores, depending on the version of Exchange Server you use and requirements of the organization. Mailbox stores are the most critical components from data preservation perspectives as they comprise of system and user mailboxes. If corrupted, mailbox store causes serious problems in the working of an organization. A mailbox store is further comprised of two files, namely Priv1.edb and Priv1.stm. Corruption usually affects Priv1.edb file and occurs because of typical reasons like, database dirty shutdown, anti-virus software scan, virus infection, and network issues. When corrupted, EDB file on being accessed, prompts errors under a few event IDs, which can be read from application event log. Following is one such event IDs that generally occurs because of database corruption and requires EDB Recovery solutions...

Posted on Thursday, April 15, 2010 at 5:02 AM

How to Fix Startup Problems in Microsoft Exchange Server Information Store?

Is your Microsoft Exchange Server's Information Store damaged and does not start? Are you unable to retrieve information from EDB (Exchange Server Database) file? The information store corruption is due to numerous reasons, such as improper system shutdown, faulty hardware, virus infection, or application malfunction. In such situations, you need to opt for Exchange Server Recovery to access your database. To recover Microsoft Windows Store that doesn't start, use the below methods:

1. Check Application Event Log of Windows NT Event Viewer for MSExchangePub, MSExchangePriv, EDB, and MSExchangeIS messages. The messages may provide you information about actual cause of the problem. 2. Shut down all the MS exchange Server services, and then restart Exchange Server. When information store service restarts, it attempts to recover automatically and return database to consistent state...

Posted on Thursday, April 01, 2010 at 2:58 AM

Resolving “Error 4294966746: JET_errDatabaseInconsistent” Error in Exchange Server

Is your Exchange Server database inaccessible due to corruption of the Information Store? Are you getting Jet Database Engine errors while restoring database from backup? Information Store is the most commonly affected Exchange Server component, when database corruption occurs. Corruption generally occurs in Priv.edb or Pub.edb, that are located in ExchSrvr\Mdbdata directory on server. EDB (Exchange Server Database) is an extension of Exchange Server database file. In case of corruption, the database becomes inconsistent and Exchange Server can not read data from it. It leads to significant data loss situations and needs EDB Recovery, if you do not have an updated backup in place. Microsoft Exchange Server indicates Information Store corruption with a number of symptoms, which include:

1. You can not start Microsoft Exchange Server Information Store Service.

2. The Information Store Service can not be stopped...

Posted on Monday, March 22, 2010 at 9:41 PM

IIS Metabase Corruption May Cause Exchange Server Database Corruption

Microsoft Exchange Server is a well-known application that is used to create collaborative messaging environment. It is installed on server and can be accessed from client computer using Microsoft Outlook. Exchange Server 2003 and Exchange Server 2000 use MS IIS (Microsoft Internet Information Services) to provide Exchange-related services. All configuration settings of the IIS are stored in IIS metabase. The formation of metabase contains various settings of properties of different nodes. However, in some situations the metabase may get damaged and cause critical EDB (Exchange Database) corruption scenarios. To sort out this problem, you need to opt for Exchange Server Recovery, in case of unavailability of backup. Corruption of IIS metabase and Exchange Server database is a very serious concern. It can cause several Exchange Server vulnerabilities and make Exchange-related services unusable. In case of metabase corruption, you may encounter the below error message:...

Posted on Wednesday, March 17, 2010 at 3:03 AM

Resolving Exchange Server Event ID 476

Faulty hardware is one among the most common causes of Exchange Server database corruption. If your application event log frequently records events that point to database damage issues, your hardware is most likely to be replaced. Such situations however, demand Exchange Server Recovery tools to correct the issue.

Let's elucidate the related problems by taking a suitable example of following event ID.

Event Type: Error Event Source: ESE Event Category: Database Page Cache Event ID: 476 Date: date Time: time User: user_name Computer: computer_name Description: Affected_Component The database page read from the file "file_name" at offset offset for number_bytes bytes failed verification because it contains no page data. The read operation will fail with error error_number. If this condition persists then please restore the database from a previous backup. This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem....

Posted on Thursday, March 11, 2010 at 4:06 AM

Exchange Information Store Corrupt with Database not found Error

In several Exchange database operations, like (but not limited to) backup process, the operating system is called to read database pages that have to be written on disk. During this operation, the checksum value placed in database page header is compared with that returned by READ operation. The backup operation fails if these values do not match. Such errors indicate corruption in database and need backup availability to restore lost data. But in cases when user finds it unfeasible to restore from backup (because it is corrupted or incomplete), a Microsoft Exchange Recovery tool can help.

To depict the probable events, let's take a related scenario of an Exchange Server 2003 user. When he runs a backup utility to copy the Exchange database, the operation halts with an error that reads:

“Database was not found and could not be backed up. Please make sure database exists and is mounted.”...

 

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