Intuit QuickBooks is the most used and preferred accounting software all over the world, which is developed and marketed by Intuit Contents. It takes care of most of the accounting components including company, employee, vendors, etc and saves all the related data in a proprietary QuickBooks database (.QBW) file. Sometimes, this QBW file does get corrupt and thereby disables you from accessing the important financial data. This situation can mostly arise due to virus infections, bugs in the existing QuickBooks version, abrupt system shutdown, etc. You should perform suitable corrective methods to repair QuickBooks file. If the methods do not succeed, then you should use a third-party QuickBooks Repair software to do the needful.

Let us consider a situation in which you are working with Intuit QuickBooks 2008. You try to update the Payroll but unable to do so. An error message is displayed in this regard, which is :

“Failed to get Universal Agent Version. Files needed to update QuickBooks are missing. These files could be deleted or corrupt.”

Cause:

The most possible cause for this QuickBooks problem is that the QuickBooks setup files are corrupt. Another possible cause is that the QuickBooks database (.QBW) file is corrupt, and needs to be repaired.

Resolution:

To overcome this situation, you should reinstall QuickBooks using the following steps:

Exit QuickBooks.

Click Start | Control Panel.

Double-click the 'Add/Remove Programs' icon.

Select 'Intuit QuickBooks' from the list and click the 'Change/Remove' option.

In the QuickBooks Installation window, click the 'Next' button.

Click the 'Repair' button in the 'QuickBooks Maintenance' windows and click the 'Next' button. When the installation is finished, click the 'Finish' button in the 'QuickBooks Maintenance Complete' window. Start QuickBooks and run the Payroll again to check if the problem has been resolved or not. In most cases, it will be resolved.

If you still get the same error message even after performing these steps, then it means that the QuickBooks database file is damaged. To tackle such cases, you should repair QuickBooks file using a third-party QuickBooks Recovery software. These highly interactive QBW recovery tools are read-only in nature that do not damage the QBW file any further.

One of most efficient QuickBooks recovery tools that works for Intuit QuickBooks 2007, 2008, 2009, and 2010 versions is Stellar Phoenix Recovery for QuickBooks. Able to Repair QuickBooks File to recover important financial data related to several QuickBooks components such as company, customer, items & services, vendors, employees, etc. Compatible with Windows 7, Vista, Server 2003, XP, and 2000, this QuickBooks repair software creates and saves a detailed recovery log of the recovery process as well.